All items are made to order except for items labeled One of a Kind. Please allow up to 7 days for items to ship. All purchases include tracking information.
Accepting all major credit cards and PayPal at time of checkout. Custom orders require a 50% deposit upon request and the remainder the total will be due upon completion prior to shipment.
Expedited shipping available upon request for additional fee.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
All items are final sale. No refunds. Repairs available for $4, customer must cover shipping cost and have all original pieces.
All bracelets are made from natural stones or hypoallergenic materials. Shop Heart Mercedes is not responsible for any type of irritation or allergic reaction that may be caused by the jewelry.